How Culture Change principles can ensure “unfurling” avoids unravelling

Thoughts

As the furlough scheme runs down many organisations will start the “unfurling” process. For many this will signal a welcome return to a place of both physical and emotional safety & comfort. However, the reality is that things will necessarily be different. A wise man once said that nothing is constant but change. Ironically, the wise man was Heraclitus being quoted by Plato. So, ironically, on the one hand it’s…

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Safety Culture: Fact and Fiction

Thoughts

There’s an awful lot been talked and written about Safety Culture, some of well-informed, some well-meaning and some well out of date.  So it can be hard to separate fact from fiction.  Based on our experience of the most common assertions since the concept first emerged, some 20 years ago, we’re happy to give some in-depth analysis of some of the myths that have grown up. #1 Safety Culture can’t…

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An “EASY” Safety Conversation

Thoughts

The phone rings, it’s our seventeen year-old daughter’s school. They have excluded Mandy and sent her home. She has been caught “selling” her homework to kids in her class. Just as we hang up the phone Mandy comes through the front door. What are we going to say/do? Tell her off/punish her?Ask her why she did what she did in a very parental style (raised voice/pointing finger etc), and then…

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Mobile app technology supporting safety engagement

Thoughts

Mobile apps in support of safety have been around for a while but tended to be a bit clunky and not really fit for purpose. With the advent of faster processing and more effective smart phone/tablet technology then organisations are now starting to see major benefits. As we know with human nature, if something isn’t easy to use, people wont use it so that’s a major focus for the service…

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Impact of Leadership and Engagement on Cultural Safety®

Thoughts

Leadership has been well described by many authors, some good some bad and one I find that allows us to pull together our thoughts specifically around engagement and motivation is by John Adair in his model of Action Centered Leadership (Fig 1.). The model links well with our own Integrated Improvement Model (HGIIM) (Kevin Hard / Nigel Girling) published in 2016 (Fig 2.) and is further supported by Dr. Derek…

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Do you have a Visible Leadership initiative? Great but… Invisible leadership is more powerful!

Thoughts

Many people are now talking about a VUCA world (Volatility, Uncertainty, Complexity, Ambiguity) where leadership, at all levels, must be more agile, more informed and more connected. We know that good leaders are Emotionally Intelligent but leaders in this VUCA world also now need to understand concepts such as Fluid Intelligence – the ability to use yours and others mental capacity to think creatively and intuitively through difficult issues and…

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Give a man a fish… Mindful coaching to improve your Safety Culture

Thoughts

“Give a man a fish and you feed him for a day, teach him to fish and you feed him for life”. A famous saying that suggests that we help people to find their own way rather than provide them with all the answers. One way of doing this is through coaching, of which there are numerous models to choose from. All involve asking questions to help the person move from…

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Motivation can be simple… Kevin’s Broom Theory of Motivation

Thoughts

We should all know Victor H Vroom’s model of motivation – It’s a great multiplication model so if any answer is zero to any part, the motivation will be zero. It discusses the What, How and Why and understanding what the outcome might be. I have a simpler model, which is a different approach, pretty effective and probably only takes a couple of minutes of any ‘leaders’ time … I…

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Can you have too much of a good thing?

Thoughts

Most would say yes to some things, but assuming safety is a good thing does it apply there? Well let’s put it another way – Might your organisation be obsessed with Safety? There are any number of studies to show an inverse correlation between the maturity of an organisation’s safety culture and incident rates.  However that correlation is far from a straight line relationship, it tends to be more of a…

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As a leader, your ‘Vision’ must be compelling

Thoughts

I’ve just been sitting with an eclectic mix of ‘leaders’ at a session for my level 7 Strategic Leadership Certificate with Nigel Girling, (Engage for Success Task Force) and one of the discussions we had was around vision. The discussions we had with resonated with me having been in small entrepreneurial organisations, through SME’s and major corporates where I’ve tried to figure out what a vision really is and how Leaders…

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